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Settling In Made Easy: Our Commitment to You in the Early Days of Ownership

Buying a holiday home is one of life’s most exciting milestones, but it’s also a big decision. At Lovat Parks, we believe that the start of your ownership should be defined by enjoyment, not worry. That’s why we’ve developed the Lovat Parks Promise, a carefully designed warranty framework that ensures you feel supported, secure, and confident from day one compared to other parks in the UK.

The Lovat Parks Promise: A Comprehensive Guarantee for Your Peace of Mind

We believe that the initial phase of ownership should be a period of enjoyment, not one fraught with uncertainty. That’s why we’ve engineered more than a standard warranty; we provide a multi-layered framework for quality assurance known as the “Lovat Parks Promise.” This systematic approach is designed to ensure a seamless ownership experience, validated by three core pillars of protection:

  • A robust 12 Month Warranty on new holiday homes.
  • A unique 10 Day Cooling-Off Period
  • A 30 Day Guarantee

Settle In Seamlessly with Our 12 Month Warranty

Our 12 month warranty acts as a year-long observational period for your new holiday home. Think of the first year as a time to truly get to know your home. Our team is on hand to address any issues or adjustments needed during this period, so you can enjoy your retreat without stress. If any work does come up within the first year of owning your lodge, our free one-year care period can help cover the necessary work and reduce stress. After that, you have the freedom to arrange any suppliers you wish—or, of course, chat with our park teams, who can provide trusted local recommendations. It’s more than protection, it’s peace of mind for your first year for all types of teething problems, including plumbing and electrics.

Buy with Confidence: The 10 Day Cooling Off Period

We understand that buying a holiday home is a major decision, which is why we provide a 10 day cooling off period after you sign your purchase agreement. This gives you a crucial window to review your choice, ask questions, and validate that it’s the right decision for you, no pressure, no surprises. This level of transparency and buyer empowerment is exceptionally rare in our industry, reflecting our confidence in the quality of our homes and our commitment to a thoughtful, evidence-based purchasing process.

Your Perfect Start: The 30 Day Guarantee

We want you to fall in love with your new holiday home but if it’s not quite right, that’s okay. With our 30 day settling in guarantee, you have a full month to change your mind. Simply let us know within 30 days, and we’ll arrange a full refund, no fuss, no stress. This gives you the freedom to start your ownership journey with complete confidence and peace of mind.

How Lovat Parks Compares to the Competition

Why Lovat Parks Stands Apart

Many parks offer standard warranties, but our approach goes further. By combining a care-first mindset with structured support, we provide a level of security that is rare in the industry:

FeatureLovat ParksIndustry Standard
First-Year Care12 month comprehensive care and supportTypically a basic 12 month manufacturer’s warranty
Reflection Window10 day cooling off period post-signatureExtremely rare; most parks offer none
Settling-In Support30 day period to ensure you’re happyNot standard; owners rely solely on main warranty

These extra measures mean that your start with Lovat Parks is supported by a framework designed specifically for your peace of mind.

More Than a Warranty: The Added Value of Ownership

Owning a holiday home with Lovat Parks isn’t just about the property—it’s about the lifestyle and security that comes with it. As the UK’s first B Corp-certified holiday park group, your investment aligns with the highest standards of social and environmental responsibility.

And if you choose to optimise your home financially, our fully managed letting service, Love to Let managed service can help generate income and offset costs—all while you enjoy the stunning locations of our parks, from the rugged Cornish coast to the tranquil New Forest.

Your Questions Answered

We encourage full transparency. Detailed information on ownership, costs, and maintenance is available through our FAQs page and terms and conditions, so you know exactly what to expect, no surprises, no uncertainties..

A Holiday Home Investment You Can Trust

Choosing a holiday home is an investment in your wellbeing, and it deserves to be supported by a robust, validated system of protection. The Lovat Parks Promise—a proven model combining a 12-month warranty, a 10 day cooling off period, and a 30 day guarantee—offers an empirically superior framework for risk mitigation. This comprehensive approach ensures you can purchase and settle into holiday home ownership with complete confidence, knowing your new retreat is protected by a system designed for your peace of mind. Explore our portfolio of UK holiday homes for sales and begin your journey toward a truly secure and rewarding ownership experience.