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Price Promise – Lowest Price Guaranteed

Our Price Promise to you

Our Price Promise Guarantee means if the price drops on our website up to 8 weeks before your stay, we’ll match it or refund the difference if you’ve paid in full. So you can plan ahead, relax, and look forward to your next Lovat escape knowing you’ve locked in our best price.

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Terms and conditions

Price promise guarantee is applicable for the same park, arrival date, duration, accommodation and any extras that were part of your original booking and can only be applied by calling 0333 200 1010 or by emailing us at hello@lovatparks.com after you have seen the price cheaper on our website and will not be applied automatically.
Offer applies to static and glamping accommodation and excludes touring and camping holidays. Offer must be booked direct with Lovat Parks and cannot be booked through a third party or used with any other third-party offer.
Offer applies to new bookings only and cannot be added retrospectively. This offer is subject to promotional rate availability and may be withdrawn or reduced at any time.

    Can I pay on arrival?

    Unfortunately, we do not accept payment on arrival and the balance of your holiday must be paid no later than 8 weeks before arrival.

    How much is the booking deposit?

    If you are booking more than 8 weeks in advance of your arrival date, you can secure your holiday with a deposit of £26 per holiday home or touring pitch and the balance will be payable 8 weeks before arrival.

    If you are booking within 8 weeks of arrival, you will need to pay the full amount of your holiday at the time of booking.

    When is my balance due?

    The balance of any holiday booked is payable 8 weeks before arrival.

    Can I pay in instalments?

     Once your deposit has been paid, you are welcome to call us and pay any amount towards your holiday providing the final balance is paid no later than 8 weeks before your arrival date.

    Can I book for any day or number of nights?

    For touring & camping breaks you can arrive on any day except Sunday and stay for any number of nights between 2 – 14 nights.

    For holiday homes and glamping holidays our arrival patterns are:

    Arrive on a Monday and stay for 4, 7, 11 or 14 nights

    Arrive on a Friday and stay for 3, 7, 10 or 14 nights

    Arrive on a Saturday and stay for 7 or 14 nights

    Alternative arrival days and durations are subject to availability. Please contact us to check availability if outside of the patterns shown above.

    Will I receive anything after I’ve booked?

    We will send you a booking confirmation and a balance reminder (if you haven’t already paid). We will also send you a pre-arrival email about a week before you’re due to arrive which will give you all the information you need about your holiday.

    We are environmentally aware so everything we send will be by email; please make sure the email address we have for you is correct.

     

    How do I pay my balance & will I receive a reminder?

    The balance of your holiday will be due 8 weeks prior to arrival. We do not hold card details so you’ll need to call or go online to pay the balance. You will receive a reminder a week before your balance is due.

    Is the deposit the same for any duration?

    The deposit is £26 regardless of the duration.

    What if I don’t pay the balance by the 8 weeks?

    If we don’t receive full payment within 48 hours of the balance due date, we reserve the right to cancel your holiday and no refund will be due to you.

    Is the £26 deposit refundable or transferable?

    All deposits are non-refundable and non transferable.