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Fill in your details to learn more about our holidays by nature. Our team is available via email and phone, or you can leave a live chat message anytime, and we’ll get back to you as soon as possible.


We have stayed at various Lovat sites and all are great, the caravans are spacious, clean and ideally situated, however, the lovely locally sourced biscuits, fresh milk, tea bags and coffee means that you can grab a cuppa as soon as you arrive, which makes all the difference when you have been travelling for hours.

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Why book a Lovat Parks holiday?

Certified B Corp

We are committed to responsible travel and are the first B Corp certified holiday park operator.

Feefo Gold Trusted Service Award

Receiving the Feefo Gold Award in our first year highlights our dedication to exceptional service and outstanding guest experiences.

Sunday Times Best Places to Work 2024

Proud to be recognised by The Sunday Times as one of the best places to work, with our team at the heart of everything we do.

British Travel Awards

Honoured to be named the Best UK Travel Company by the British Travel Awards, reflecting our dedication to exceptional holiday experiences.

    What are your call centre opening times?

    Monday and Tuesday: 9am – 7pm
    Wednesday, Thursday and Friday: 9am – 5pm
    Saturday and Sunday: 10am – 4pm

    What is included in the dog welcome pack?

    The treat bag includes poo bags, a tennis ball, and a chew stick, ensuring your furry friend has everything they need for a great stay!

    How do I add dogs to my booking?

    To add dogs to your holiday booking, please follow these steps:

    1. Choose from our pet friendly accommodation : Ensure you select one of our pet friendly accommodation options when making your booking.
    2. During checkout: Look for the extra that allows you to add dogs during the checkout process.
    3. Add dogs: You can add up to two dogs per booking for just £50 each.
    4. Complete your booking: Complete your reservation and get ready for your next family holiday, where you and your pups will be greeted with a delightful welcome pack upon arrival!
    What amenities are included in my accommodation?

    Features vary by accommodation type, but you can expect the following in all our holiday homes, lodges, and glamping options:

    – Fully fitted kitchen with a cooker (safari tents have a 4-ring hob only)
    – Fridge (with freezer compartment), microwave, kettle, toaster, cooking utensils, crockery, and cutlery
    – Double-glazing and central heating(excluding Safari Tents)
    – Family bathroom with shower, sink, and WC
    – TV in the lounge
    – Bed linen and towels provided
    – Beds made up on arrival
    – Superfast Wi-Fi
    – Hair dryer
    – Hand soap
    – Tea, coffee and welcome biscuits
    – Dog welcome pack (in dog friendly accommodation only)
    – Washing up liquid
    – Tea towel

    What are the available start dates for booking a stay?

    Holiday homes, lodges and glamping

    • 3 nights (Friday to Monday)
    • 4 nights (Monday to Friday)
    • 7 nights (from Friday, Saturday or Monday)
    • 10 nights (from a Friday)
    • 11 nights (from a Monday)
    • 14 nights (from a Friday, Saturday or Monday)

    Touring and camping

    • Cornish Meadows – can arrive on any day for 2 – 14 nights
    • Waxham – can arrive on any day (except Sunday) for 2 – 14 nights
    What is the difference between a Lovat Parks holiday home or holiday lodge?

    Our holiday homes, up to 14ft wide, offer spacious, well-furnished comfort with modern amenities, while our holiday lodges, up to 22ft wide, provide extra room, luxurious extras like Roberts radios, and enhanced outdoor spaces, including private outdoor decking and even a hot tub in some occasions.

    How do I contact you?

    We’re always here to help.

    For new booking enquiries including availability and pricing and for existing bookings including payments and amendments – please contact the parks direct on the numbers below:

    Waxham Sands Holiday Park – 0344 558 1835

    Penmarlam Holiday Park – 0344 558 1828

    Green Hill Farm Holiday Village – 0344 558 1855

    Padstow Holiday Village – 0344 558 1829

    Sun Haven Holiday Park – 0344 558 1833

    Cornish Meadows Holiday Park 0344 659 4132

    If you’re on the park currently and have a problem, ask reception or alternatively, speak to the warden or call the out of hours emergency number if absolutely necessary. You can find this in the unit handbook at your accommodation.

    Alternatively, you can email hello@lovatparks.com or call 0344 234 1273. Our central support team are available Monday to Friday 9.00am- 7.00pm, Saturday to Sunday 10.00am – 4.00pm and will be happy to help you (opening hours may vary throughout the year). Calls to 03 numbers are charged at standard UK rates, call costs from mobiles may vary.

    What is your Weather Guarantee?

    While we can’t guarantee sunshine, we offer a Weather Guarantee managed by Sensible Weather. Add this extra at checkout to your booking, and if rain is predicted during your stay, you’ll be reimbursed 100% of your daily rate.

    How it works:

    • Add the Sensible Weather extra when booking your holiday.
    • Sensible Weather checks the forecast daily at 8 am.
    • If rain of 1.5mm/hr or more is predicted between 8 am and 8 pm, you’ll be automatically reimbursed via PayPal.

    Simply choose your holiday on our website, and Sensible Weather will offer you a Weather Guarantee at checkout, determining coverage based on your location and dates. This extra is only valid if applied at the time of booking.

    Why do you have wardens?

    Nothing is more important to us than you having peace and quiet on your holiday, so our wardens are on hand to deal with any disturbances.

    What happens if I leave something behind?

    If you leave something behind, please inform us as soon as possible. You will need to cover the postage costs for its return. We accept no liability if it’s not found or if it’s damaged.

    What if facilities are closed during my stay?

    Certain facilities may be closed at times or only available during peak, and where possible, we will advise you prior to arrival. No refund will be due in such cases.

    What is your policy on drugs, weapons, and alcohol?

    We have a zero-tolerance policy on illegal drugs, firearms, and offensive weapons. Violators will be asked to leave the park without a refund. Alcohol is only sold to guests over 18 with valid identification.

    What if my accommodation is damaged?

    If your accommodation is damaged by you or someone in your party, we have the right to recover the cost of repair and any associated losses. Severe damage may result in your booking being cancelled without a refund.

    Can I bring my dog?

    Our parks are dog-friendly and allow up to two well-trained dogs per booking in pet-friendly accommodations only. Dogs must remain accompanied and on leads throughout the park to avoid disturbing other guests, and they must not be left alone in any holiday accommodation. Certain breeds listed under the Dangerous Dogs Act are not permitted.

    Are children allowed to play unsupervised?

    No, children must always be supervised. Play areas must be vacated by 9pm or dusk, whichever is sooner.

    What baby equipment can I request for my stay?

    We offer travel cots, baby baths, bed guards, and high chairs on request. Please contact the park directly to arrange these items for your stay. Mattresses and bedding for the travel cots aren’t provided.

    How can I change or cancel my booking?

    If you need to make changes or cancel your booking, please call the park as soon as possible. Changes made 8 weeks or more before arrival can only be moved to another date in the same holiday season and may incur a £10 administration fee. Cancellations will be refunded on a pro rata basis.

    Do special offers apply to existing bookings?

    No, discounts or special offers only apply to new holiday bookings and are subject to promotional rate availability.

    Can I book as part of a group?

    If you want to stay as part of a group occupying two or more holiday homes or touring pitches, please contact the park directly. Not all parks are suitable for groups, and we may ask for a deposit before your arrival. No stag or hen parties.

    What if I have accessibility needs?

    We have a small handful of accessible accommodation. Please contact the park directly before making a booking to discuss any disability, restricted mobility, or access requirements. We will do our best to meet your needs but cannot guarantee this.

    Can I request a specific accommodation or pitch?

    You may request a particular accommodation or pitch, but this cannot be guaranteed, and we reserve the right to relocate your booking if necessary.

    What are the rules regarding equipment on pitches?

    Only one tourer, tent, or motorhome is allowed per pitch. Pitches are clearly marked and a clear space of at least 3 metres must be left between pitches. Generators are not allowed, and only gas or charcoal BBQs that are raised off the ground are permitted.

    What are the pitch size requirements?

    Pitch sizes vary by park, but the standard width is 5 metres. We won’t accept bookings that exceed the maximum pitch size.

    How many vehicles are allowed per booking?

    Only one vehicle is included per pitch or accommodation booked. Additional vehicles must be booked and paid for by calling the park directly.

    Can I check-in a day late?

    If you don’t check-in on the booked arrival date without prior notice, we reserve the right to cancel your booking after 1pm the following day without a refund.

    What should I do if I plan to arrive late?

    If you plan on arriving after 5pm, please inform the park to arrange for a late check-in.

    What are the check in and check out times?

    – Touring and camping holidays: Check-in from 12pm.
    – Lodge, caravan, and glamping accommodation: Check-in from 3pm (Standard from 4pm).
    – Check-out for all guests is by 10am on the day of departure.

    What happens if I don’t pay the full balance on time?

    If we don’t receive full payment within 48 hours of the balance due date, we reserve the right to cancel your holiday and no refund will be due to you.

    Which payment methods are accepted?

    We accept credit or debit card payments only (except American Express). Cheques or bank transfers are not accepted.

    If I choose the low deposit option, when is the full payment due?

    Full payment of the remaining balance is due 8 weeks before your arrival. If your arrival date is within 8 weeks, then full payment is required at the time of booking.

    What is required to secure my holiday booking?

    A £50 deposit or full payment (if the total balance is less than £50) is required at the time of booking. All deposits are non-refundable. You will receive a confirmation email at the time of booking with all the important information you need prior to arrival.

    Is VAT included in the holiday prices?

    Yes, all holiday prices shown are inclusive of VAT at the prevailing rate.

    What do I agree to when I book my holiday?

    When booking your holiday, you agree that it is for recreational and leisure purposes only and that you will abide by our park rules. This applies to you and all members of your party. Non-compliance may result in you and your party being asked to leave the park without a refund.

    Do I need to bring towels or bedding?

    All bedding, linen and towels are provided, so there’s no need for you to bring your own.

    Where is the closest petrol station?

    Petrol station
    1. Green Hill Farm Holiday Village
    – Landford service station – 5 minute drive
    2. Padstow Holiday Village
    – Padstow Petrol Station – 3 minute drive
    3. Cornish Meadows Holiday Park
    – Texaco, Conner Downs – 7 minute drive
    4. Penmarlam Lodge Retreat
    – Polperro petrol station – 10 minute drive
    5. Sun Haven Holiday Park
    – Westway’s (Spar) – 15 minute drive
    6. Waxham Sands Holiday Park
    – Tesco Stalham – 15 minute drive

     

    Can I charge my electric car?

    Yes, at all parks we offer either communal PODPOINT charging points or EV charging points on your pitch. These are at an extra charge payable via the PODPOINT app. Please note that electric car charging is only permitted from specific EV charging units on the park. Charging directly from your accommodation or touring electric hook-up point is not allowed.

    Where is the nearest shop or supermarket?

    Shop / Supermarket
    1. Green Hill Farm Holiday Village
    – Londis – 1.2 miles
    – Sainsbury’s – 10 miles
    2. Padstow Holiday Village
    – Tesco Superstore – 1 mile
    3. Cornish Meadows Holiday Park
    – ASDA – 3 miles
    – Penmarlam Lodge Retreat
    – Morrisons and Aldi – 15 miles
    4. Sun Haven Holiday Park
    – ASDA – 4 miles
    5. Waxham Sands Holiday Park
    – Co-op – 5 miles
    – Tesco – 10 miles

    Parks allow supermarket and take-away deliveries – but please let the park know as many of our parks have security entrances for guests.

    Is there Wi-Fi on your parks?

    Yes, most parks have superfast Wi-Fi or a hotspot at no extra cost while we work on rolling out superfast Wi-Fi everywhere.

    Can we use a BBQ or firepit? 

    Only gas or charcoal BBQs are allowed, and these must be raised off the ground and cannot be used on decking (if your accommodation has this). Fires, firepits and fireworks are not allowed on our parks.

    What is included in my accommodation?

    You’ll be greeted with tea, coffee and biscuits as well as a handbook of things to see and do near the park you’re visiting.

    In terms of accommodation, you’ll find the following as standard: fully fitted kitchen with cooker (safari tents have a 4 ring hob only in the kitchen), Fridge (with freezer compartment), microwave, kettle, toaster, cooking utensils, crockery and cutlery, double-glazing and central-heating (excl. Safari Tents), family bathroom with shower, sink and WC, TV in the lounge, bed linen and towels, beds made up on arrival, superfast Wi-Fi, a hair dryer and a doggy welcome pack if you’ve booked pet friendly accommodation.

    View information about what’s included in our holiday homes, lodges and glamping accommodation here

    How do I extend my holiday?

    We’d be delighted to have you stay longer. If you decide to stay longer before your visit, you will need to call the park near the arrival date or ask when they’re on park if you’re already on your holiday.

    How do I contact you?

    We’re always here to help.

    For new booking enquiries including availability and pricing and for existing bookings including payments and amendments – please contact the parks direct on the numbers below:

    Waxham Sands Holiday Park – 0344 558 1835

    Penmarlam Holiday Park – 0344 558 1828

    Green Hill Farm Holiday Village – 0344 558 1855

    Padstow Holiday Village – 0344 558 1829

    Sun Haven Holiday Park – 0344 558 1833

    Cornish Meadows Holiday Park- 0344 659 4132

    Alternatively, you can email hello@lovatparks.com or call 0344 234 1273. Our central support team are available Monday to Friday 9.00am- 7.00pm, Saturday to Sunday 10.00am – 4.00pm and will be happy to help you (opening hours may vary throughout the year). Calls to 03 numbers are charged at standard UK rates, call costs from mobiles may vary.

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